Quality Circle Operation (QCO) Forbach/Saarbrucken Continuous Improvement Process

In the framework of the initiative Quality Cirlce Operation (QCO), the RFC Atlantic introduced a platform for the optimization of cross border processes at the franco-german border point of Forbach/Saarbrücken in 2019. 

Quality Circle Operation (QCO) Forbach/Saarbrucken Continuous Improvement Process

In August 2019 RFC Atlantic provided a platform for operational cross border process optimization at the border point Forbach/Saarbrucken. More than 30 participants from SNCF Logistic, EUROCARGORAIL, CFL Cargo, DB Cargo, Rhenus Rail, SNCF Réseau, DB Netz and RFC Atlantic have dedicated their valuable time to jointly discuss painful cross-border issues for rail freight between Germany in France. As a result, a list of cross-border issues was identified by the participants.


After that topics were prioritized as focus topics and next more deeply analysed in sub-groups. At the end concrete measures were defined.


In September 2020 a follow up workshop was organized by RFC Atlantic. Due to the COVID-19 pandemic the workshop, which was planned to take place in Saarbrucken, was done as an interactive online meeting. This was quite challenging due to the high amount of almost 40 participants and the simultaneous French-German translation.



We are already looking forward to the next continuous improvement process online meeting, which will take place on the 11th of May 2021 from 08:30 to 12:00